What are roles, accountabilities and purpose?

What are roles, accountabilities and purpose?

A quick guide to how Moral Fabric describes who does what.

A role is not a job title

In most organisations, people have job titles like "Marketing Manager," and what the job actually involves lives in someone's head or a stale job description. Moral Fabric uses roles instead.
A role is a clearly described slice of responsibility. One person can hold several roles across different teams, and one role can be held by several people.
When roles are explicit, you don't need a manager in the middle to coordinate every handoff. People can act because expectations are visible.

The four building blocks of a role

Name — a short, recognisable label for the role. Verbs or descriptive nouns work well. Examples: "Newsletter Editor," "Treasurer," "Welcome Buddy."
Purpose — one sentence describing what the world would look like if this role did its job perfectly. Example: "Our supporters feel seen, informed, and inspired to act."
Accountabilities — the ongoing things others can expect from whoever holds this role. Each one starts with a verb. Examples: "Sending the weekly newsletter," "Responding to supporter questions within 48 hours," "Reporting open and click rates each month."
Domain (optional) — anything this role controls exclusively. Others ask permission to change it. Example: "The contact database."
For a deeper explanation of this structure, see Holacracy's  Organisational Structure  page.

One person, many roles

Most people hold more than one role. Someone might be Communications Lead in the Outreach team, Welcome Buddy in the People team, and Notetaker in the weekly all-hands. Each role moves independently — you can pick one up or pass it on without rewriting anyone's job description.

Role vs. person

When someone asks you to do something, they're engaging your role, not you personally. When you ask someone for something, you're talking to their role too.
This separates work disagreements ("does this fall under your role?") from personal ones ("are you being difficult?"). If you're unsure whether something is yours to handle, check the role description first.

Where to find your roles

Open  app.moralfabric.org/roles  and search for your name. Browse by team to see how your organisation is structured.

Where this comes from

This model comes from Holacracy, an organisational operating system used by many self-managed organisations. You don't need to adopt all of Holacracy to use Moral Fabric — but the role / purpose / accountabilities structure is the small piece that pays off immediately. See  Holacracy: How It Works  for the full picture.

Next

  • See your own roles:  app.moralfabric.org/roles 
  • Want to change one? Read  Changing roles 
  • Curious why explicit roles matter? Holacracy's  Understanding Tensions  explains the underlying idea